<p>Singapore Red Cross is a homegrown humanitarian organisation, dedicated to relieving human suffering, protecting lives and dignity and responding to emergencies since 1949. We serve the vulnerable through our blood donor recruitment programme, home and day activity centre for the disabled, elder aid, transport aid, family life aid, community health on wheels and community first aid.</p>
<p>We build capacity and resilience through our training academy, and volunteer and youth development. Beyond our shores, we mobilise and translate contributions from the donor community to relief and recovery, rehabilitation and reconstruction efforts, with the aim of helping communities affected by disasters.</p>

Singapore Red Cross Society

This role primarily focuses on receiving inquiries, managing home assessments, monitoring of call center dashboard and social/welfare check on clients in the programme.


CALL CENTRE AGENT (HOME+) 客户服务中心 (HOME+)

The tele-recruiters are responsible for calling donors to book appointments for blood donation, recalling donors when blood stocks are low, and informing donors of donation criteria and about key events and recognition programmes.