Role Overview- To provide one-stop customer services across all channels of communications and to cross sell bank's products and services whenever the opportunity arises
Responsibilities
- To consistently meet the Customer Centre targets set (KPIs) without compromising quality of service delivery
- To ensure accuracy and compliance for all customers' requests
- To successfully cross-sell the Bank's products and services
- To adhere to professional standards of behavior & conduct when dealing with customers & fellow CSOs.
- Flexibility in work deployment when business needs arise
- Support and protect the company brand by creating positive discussions in the social media community and to ensure message consistency across the different online platforms
Requirements
- Min GCE O levels or higher
- Possess high-quality customer service skills and a professional communication style
- Candidates with no experience are open to apply
- Having a conducive environment with high-speed internet connection at home is beneficial for possible WFH assignment.
Interested Applicants, please email your resume to [ Email address blocked ] (R1767650), stating the position as the subject title in the email.
Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit [ Link removed ] />
Charmane Castillo Lalog License No.: 02C3423 Personnel Registration No.: R1767650
Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit [ Link removed ]
