Fulfilling Careers - At JobStudio

Contact Centre Team Lead - HEALTHCARE

Job responsibilities:

  • Be the first point of escalation in handling customers’ feedback and complaints
  • Assist Manager in setting up the new contact centre.
  • Manage a team of call centre agents in term of quality check, annual performance appraisal, manpower planning etc.
  • Build and maintain effective working relationship with internal and external stakeholder.
  • Carry out administrative duties such as preparing of statics, daily performance report etc.


  • Relevant experience in call centre setting, preferably healthcare.
  • Able to work in fast-paced call centre environment, office hours

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button or email at alyssa@jobstudio.com.sg

** We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

License No.: 10C4754
Yong Pei Yun (Alyssa)
Registration No.: R1768732


55 MARKET STREET(Raffles Place MRT),
#09-01, SINGAPORE 048941

Tel: +65 6422 1390
Fax: +65 6225 5901