Fulfilling Careers - At JobStudio
Contact Centre Supervisor - HEALTHCARE
Job responsibilities:
- Be the first point of escalation in handling customers’ feedback and complaints
- Assist Manager in setting up the new contact centre.
- Manage a team of call centre agents in term of quality check, annual performance appraisal, manpower planning etc.
- Build and maintain effective working relationship with internal and external stakeholder.
- Carry out administrative duties such as preparing of statics, daily performance report etc.
Requirements:
- Relevant experience in call centre setting, preferably healthcare.
- Able to work in fast-paced call centre environment, office hours
JOBSTUDIO Pte Ltd
License No.: 10C4754
Yong Pei Yun (Alyssa)
Registration No.: R1768732
OFFICE ADDRESS
55 MARKET STREET(Raffles Place MRT),
#09-01, SINGAPORE 048941
Tel: +65 6422 1390
Fax: +65 6225 5901