Join Our Dynamic Team At AA(S) & Eden School!

The Autism Association (Singapore) is a Voluntary Welfare Organisation, dedicated to support individuals with autism to lead meaningful and quality lives, through Early Intervention, Special Education, Day Activity and Social & Leisure Programmes and Services, under the “Eden” brand.

Due to our rapid expansion to serve more clients and students, we invite people who have proven commitment and competence to join us in transforming the lives entrusted to us.

If you are qualified and keen to be part of a life-transforming team,
please email your detailed resume to our Recruitment Team:

HR@autism-association.org.sg

ICT Executive / Senior Executive / Manager

  • 1. Infrastructure Support for Information Communications Technology (ICT) for AA(S) and Eden School

    • Oversee group level ICT Support for AA(S) and Eden School.
    • Oversee group level IT support team and deployment to support the following units.
      1. AA(S) Headquarters
      2. Eden Children’s Centre (Clementi)
      3. Eden Children’s Centre (Simei)
      4. Eden School Campus 1
      5. Eden School Campus 2 (future)
      6. Eden Centre for Adults (Clementi)
      7. Eden Centre for Adults (Hougang)
      8. Eden Activity Club
    • Develop SOPs for maintenance of hardware and software and inventory and movement records of all ICT equipment in the organization.
    • Propose improvements to upgrade classrooms, computer labs and special rooms to facilitate the deliverables in the ICT Work Plan
    • Liaise with external vendors for group level purchases of ICT hardware and software
    • Project manager for existing IT systems and maintenance, including but not limited to the following:
      1. FAQ System
      2. Student attendance system
      3. Resource loan system
      4. Human Resource system
      5. Finance SAP system
      6. Student Affairs system (proposed)
    • Project manager for development of systems for future needs
      1. Donor management system
      2. Volunteer management system
      3. Membership management


    2.   Data Management

    • Manage and review the use of shared drive / cloud systems for organization’s file storage and sharing needs.
    • Manage the related servers, hardware and software to ensure sufficient data storage capacity and relevancy, provide updates and improvement suggestions etc.
    • Drive and track data management by key process owners aligned to requirements in QAF.

     

    3.   IT Support

    • Drive and implement IT related SOPs and processes for AA(S) and Eden School
    • Explore and secure innovative platforms to facilitate student engagement in learning and professional development for staff
    • Oversee IT support team to provide support for staff needing advice on ICT related matters
    • Promote and create opportunities for effective ICT use across AA(S) and Eden School.
    • Procurement of additional IT assets as required by the organization.
    • Oversee IT budgeting and ICT work plan.
    • Oversee IT risk assessment and business continuity plan.
    • Provide ICT support for Event Committees.
    • Provide support for branding, social media, publicity and marketing resource creation
    • Ensure support for the following are met
    • Provide first level technical support to end users for hardware and software related issues, i.e. WiFi, email setup when required
    • Perform basic troubleshooting of IT infrastructure, i.e. firewall, wireless controller, server systems.
    • Installing and configuring new or existing computer systems
    • Set up and configuration of log in and email accounts for new users according to security profiles / deleting of accounts
    • Assist in implementing new hardware, software for related IT assets
    • Document and ensure compliance for IT SOPs
    • Perform regular system housekeeping
    • Ensure working order and maintenance of IT Assets (Computers, printers, etc.)
    • Configure user accounts and shared drive access according to security profiles
    • Manage and renewal of IT related contracts, i.e. Antivirus, server warranty
    • Liaise with relevant vendors on repair and maintenance of IT infrastructure
    • Support the IT budgeting process
    • Perform periodic data backup of server data
    • Procurement of additional IT assets as required by the organization
    • Provide first level support for management of IPhone Net telephone switching system
    • Manage photocopier access for end users

     

    4.   Staff Training

    • Mount relevant training for all levels of staff to improve proficiency in use of ICT skills for teaching and learning, and for administrative efficiency.
    • Conduct proficiency assessment on a regular basis, and mount relevant training to address the gaps.

     

    5.   Special Projects

    • Project manager for Special Projects pertaining to ICT.
    • Provide support for school wide Special Projects including but not limited to
      1. IT Planning of Eden School Campus 2
      2. IT Equipment optimization
      3. E-Campus
      4. E-Catalogue
      5. Educational Resource Depository
    • Support IT requests from all departments including but not limited to – Corporate Services, Administration, Human Resources, Finance, Student Affairs, Eden School, Eden Centre for Adults

     

    6.   Any other duties as assigned by the Senior Manager, Corporate Services and Principal 

Requirements:

  • Degree holder in IT or related field
  • Preferably with relevant experience, management experience for Manager position
  • Strong problem solving and organizational skills
  • Ability to work independently and as a team member in a fast paced work environment


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