Service Controller
Job post no longer accepts applications
2 months ago
Posted date2 months ago
Entry / JuniorMinimum level
Entry / JuniorJob Responsibilities
- Manage the CFMS system and all road performance issues.
- Communicate effectively to all Bus Captains and maintain an organized and professional approach at all times.
- Ensure assigned services achieved the respective BSRF Standards namely EWT, FLBP and OTA.
- Direct supervision to ensure that regular and reliable bus services are operated, with no bunching and excessive early arrivals.
- Supervising Bus Captains to ensure operation of buses according to schedules and submitting disciplinary reports when necessary.
- Ensure necessary actions taken to recover lost mileages.
- Assist Bus Captains in handling emergency situations on the road in real time.
- Ensure that there is a clear and concise record of all decisions and events that take place on the allocated routes for the shift.
- To render support on adhoc unplanned bus bridging as per SOP.
- Adhere to workplace safety and health policies, practice safe work procedures and safety rules implemented at the workplace; and not engage in any unsafe or negligent act that may endanger self or others.
Job Requirements
- Candidate must possess at least a GCE O’ Levels, Diploma or Degree in any field.
- Prior working experience would be advantageous.
- Able to perform shift work.
- Excellent IT and communication skills.
- Ability to work in a fast-paced environment would be beneficial.
- Ability to make responsible decision on unpredictable situations effectively.
Go-Ahead Singapore is committed to provide a healthy, safe and secure work environment to all employees. Please visit our website (www.go-aheadsingapore.com) for more details.
JOB SUMMARY