Retail Executive (The Gift Shop & Cake Boutique)
Job post no longer accepts applications
Job Responsibilities
- Validate the cash balance within the cash register daily at beginning and end of the business day. Report discrepancies must be reported to The Retail Manger immediately for investigation
- Greet all customers of The Fullerton Shop / Cake Boutique cheerfully and sincerely
- Handle all customers’ enquiries over counter or over telephone
- Deal with customer complaints in a mature and diplomatic manner
- Replenish items sold or taken off the show cases
- Ensure the Cake Boutique counter and The Fullerton Shop are spotlessly clean and tidy at all times
- Update inventory list
- Coordinate delivery for guest purchases online / take away
- Assist in all sales promotion projects where special effort are required to liase with vendors/ suppliers or customers
- Inspect and receive goods delivered, ensuring the items and the quantity delivered are in accordance with the Purchase Requisition and/ or on the Delivery Order
- Handle the return of damaged goods, as well as returned goods for item exchanges from guests in a professional manner
- Comply with the hotel’s Sales Procedures for every transaction
Job Requirements
- Ability to listen and respond to demanding Guest needs
- Excellent interpersonal and communication skills
- Accountable and resilient
- Commitment to delivering a high levels of customer service
- Ability to work in fast pace evironment
JOB SUMMARY
Retail Executive (The Gift Shop & Cake Boutique)
Singapore
a month ago
Mid-level
Full-time