Job Responsibilities:

• Clean, tidy, and make up guest rooms according to hotel standards, including changing linens, making beds, and replenishing amenities.

• Maintain cleanliness and hygiene in all guest rooms, bathrooms, and public areas, including lobbies, corridors, restrooms, and other common spaces.

• Ensure all rooms and public areas are well-presented and meet hotel cleanliness standards at all times.

• Perform regular cleaning tasks such as dusting, vacuuming, mopping, wiping glass surfaces, sanitizing touch points, and replenishing supplies.

• Check and report any maintenance issues, damaged items, or lost & found to the supervisor promptly.

• Replenish cleaning trolleys and ensure proper use and storage of cleaning equipment and chemicals.

• Assist in setting up and maintaining cleanliness for special events or VIP rooms as required.

• Provide courteous and professional assistance to guests when approached, ensuring guest satisfaction and service excellence.

• Follow all safety, security, and hygiene procedures established by the hotel.

Requirements:

• No formal education required; prior housekeeping or cleaning experience preferred.

• Fluent in both English and Mandarin (spoken and understanding). "We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients."

• Ability to work independently and follow cleaning schedules efficiently.

• Courteous and professional, with a positive service attitude.

• Strong sense of responsibility and attention to detail.

• Able to work on a 6-day work week schedule, including weekends and public holidays.