ROLE SUMMARY

The Security Technology Manager drives JASA's technology-enabled security by managing robotic systems, integrating CCTV/access control, supporting Command Centre operations, and designing hybrid solutions- which maximizes the efficiency of operations and reduces the reliance on physical manpower.

KEY RESPONSIBILITIES

1. Command Centre Integration

• Integrate external CCTV systems into JASA's monitoring platform

• Configure VMS and live alert workflows

• Ensure compliance with PLRD/PDPA

• Troubleshoot connectivity and latency issues

2. External CCTV System Integration

• Coordinate with client IT teams

• Set up remote access tunnels and VPNs

• Configure IP, firewall, and port rules

• Maintain video transmission stability

3. Virtual Patrol Setup & Management

• Build automated patrol schedules

• Configure AI video analytics

• Integrate robot data with dashboards

4. Access Control Integration

• Configure access control systems

• Integrate door events with monitoring

• Manage permissions and logs

5. Alarm System Integration

• Integrate burglar/panic alarms

• Create escalation workflows

• Maintain tamper alerts and testing

6. Robotic Fleet Integration

• Manage indoor and outdoor robot connectivity

• Map patrol routes and link live feeds

• Automate robot-triggered alerts

7.Network & Infrastructure

• Manage routers/switches/VLANs

• Implement 4G/5G backups and redundancy

8. Remote Access & Security

• Secure operator logins with MFA

• Maintain system audit trails

9. Vendor & Technology Evaluation

• Assess CCTV, VMS, analytics, and robotics tools

• Pilot new technology solutions

10.Documentation & SOPs

• Maintain integration diagrams

• Write SOPs & training guides

To maintain:

• 98% Command Centre uptime for integrated sites

• 90% integrations completed without rework

• Average troubleshooting response
• 5 new integrations per month

• Reduce false alarms by 30%

• Evaluate 3 new technologies per quarter