Job Description

Ensure general security, car park, visitor management and emergency contingency plans and procedures are in order

Ensure all security documentation and record books are updated

Direct supervision of and conduct spot checks on field officers to ensure that they remain alert and discharge their duties correctly and in accordance with their job descriptions, procedures and instructions

Conduct investigations into any security-related incidents and put up incident reports to the relevant authorities

Conduct SWOT training for all Security Officers

Monitor and supervisor security patrols, special deployments, bag checking/ screening, CCTV and Door Ajar operations etc

Ensure the smooth running of the respective security checkpoints, Fire command centre and their associated equipments

Ensure the smooth running of the respective security checkpoints, Fire command centre and their associated equipments

Handle staff misdemeanors and guest complaints

Proper administration of spare keys, master guest key cards and matters related to security of locker room lockers

Liaise and coordinate with staff from other departments on their security needs

Support all corporate events/functions with the necessary security coverage

Assist in the education of hotel permanent/temporary staff on all security policies, issues, procedures and promote security awareness

Assist in the conduct of Security Induction for newly-enlisted employees

Monitor/check on all contractors/suppliers/vendors working in the hotel premises that and ensure that they adhere to the Safety and Security requirements

Conduct security audits as and when required

Liaise with the relevant authorities- Singapore Police Force, SCDF, Singapore Hotel Association) on all fire, safety and security matters

Ensure compulsory attendance by all security staff for hotel sponsored

WSQ related or generic personnel development training courses

Ensure that the outsource Security Officers' are complied with the safety and security guidelines of the hotel

Ensure that all hotel licenses are up to date and to alert Building, Security Manager should there be any discrepancies detected

Co-operating and responding to requests or queries from Head Office Key Personnel in a timely basis

Requirements

Relevant experience working in hotel in similar position

Able to work shifts and/or weekends and public holiday

Knowledge of Singapore's security regulations and emergency response protocols

Strong leadership and decision-making skills, with the ability to act independently during incidents

Proficiency in operating security systems (e.g., CCTV, access controls, alarms) and writing reports

Excellent interpersonal skills to guide security officers