Tech Support (Security System)
INNOTEC SOLUTIONS PTE. LTD.
Responsibilities
Requirements
- Perform basic network troubleshooting
- Supports the service team on the commissioning, preventive maintenance and testing of equipment as well as to provide continual technical support to customers
- Develop and design surveillance or network system with project leader
- Deliver projects according to schedule, client's satisfaction and installation standards
- Carry out testing and commissioning of CCTV, Access Control, Intercom, Fire Alarm, AV, Public Address and other Security & Communication systems
- Provide support to Project Team on the implementation of new projects
- To troubleshoot any technical problems and provide support to users
- Analyse equipment failures to determine cause and recommend/take corrective actions
- Provide support to projects during DLP period to ensure all rectification works are completed before handover
Requirements
- O Levels, Diploma or Degree in IT Networking / Electronics & Electrical / IT Engineering / Computer Science / Telecommunication Engineering
- Minimum 3 years of related working experience in Security / CCTV industry
- Must be provision in using AI such as ChatGPT and Copilot to enhance productivity and solve work problems
- Experience in IP network-based video surveillance, door access control and intrusion system design and setup
- Experience in router setup and configuration
- A good team player, independent and able to work under pressure
- Bilingual in English and Mandarin to liaise with mandarin speaking associates
- Able to handle stress; Love challenging tasks
- Love to explore new technologies
JOB SUMMARY
Tech Support (Security System)
INNOTEC SOLUTIONS PTE. LTD.
Singapore
14 days ago
N/A
Full-time
Tech Support (Security System)