Our client is a multi-billion-dollar enterprise with over two decades of proven success in the global import-export industry. Renowned for their leadership in trading premium building and construction-related products, they have established a strong international presence and a reputation for quality, reliability, and innovation.

To support their expanding business, they are looking for a proactive and detail-oriented Sales Support Executive to join the team.

Key Responsibilities

• Provide administrative and coordination support to the sales team to ensure smooth sales operations.
• Prepare and manage sales orders, quotations, proforma invoices, shipping documents, and export/import documentation (e.g., commercial invoices, packing lists, bills of lading, certificates of origin).
• Liaise closely with suppliers, freight forwarders, and internal logistics teams to coordinate shipment and delivery schedules.
• Maintain accurate records of customer interactions, order status, and sales data in the system.
• Monitor inventory levels and assist in stock planning and reporting.
• Handle client inquiries, provide after-sales service, and ensure a high level of customer satisfaction.
• Work closely with Chinese-speaking clients and partners to facilitate clear communication and timely updates.
• Support the preparation of sales reports, forecasts, and documentation for internal review.
• Assist in the organization of trade shows, exhibitions, and other marketing activities as needed.

Requirements

• Diploma or Degree in Business Administration, International Trade, Logistics, or a related discipline.
• 1-3 years of experience in a sales support, logistics, or trading role, preferably within the import/export sector.
• Strong familiarity with international trade documentation and processes.
• Proficient in Microsoft Office applications; experience with ERP systems is an advantage.

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV or email to connie@triton-ai.com

CEI Registration Number: R1875181
EA License Number: 21C0661
Company Registration Number: 201127615M