Tasks & Responsibilities:

• Ensure smooth daily operations and provide administrative support to all staff.
• Maintain and organize physical and digital office records and documents.
• Manage incoming correspondence, emails, and phone inquiries in a professional manner.
• Monitor and manage office supplies and coordinate inventory needs.
• Handle invoicing, basic accounting tasks, and liaise with external service providers
• Maintain confidentiality and handle sensitive information with discretion and professionalism.
• Assist with order processing, delivery coordination, and support the sales team with presentations and proposals.
• Communicate with customers, provide order/account updates, and participate in regular customer meetings.
• Monitor and update CRM systems, act as Salesforce coordinator, and support system accuracy.
• Track sales metrics and prepare regular reports on performance and targets.
• Organize customer visits, including internal coordination, logistics, and on-site support.

Required qualifications:

• Recent graduate or with a few years of relevant experience, holding a degree or diploma in Business Administration, Marketing, Engineering, or a related discipline.
• Experience in office administration and sales support roles.
• Proficient in Microsoft Office (Excel, Word, PowerPoint) and CRM systems (e.g., Salesforce).
• Basic understanding of invoicing, billing, sales operations, and accounting principles.
• Strong organizational and multitasking skills with keen attention to detail.
• Excellent verbal and written communication skills, fluent in English; additional languages are a plus.
• Ability to maintain confidentiality and handle sensitive information professionally.
• Customer-focused with strong interpersonal skills and ability to coordinate with internal teams and external stakeholders.

If interested in contributing to our successful business, please feel free to send your CV and letter of application to: aileen.soh@diehl.com