Responsible for supporting the EAM, Sales & Marketing / Director of Catering in securing and maximising all sales opportunities from determined market segments to achieve department goals and objectives

KEY RESPONSIBILITIES:

• \tAssist in the development of clientele based on existing accounts.

• \tSolicit for new accounts from existing or/ and new market segments to enlarge business opportunities

• \tEstablish a regular call pattern for meeting with principles of target markets.

• \tFollow up on business leads to maintain a good business conversion rate

• \tNegotiate on good rates with customers so as to maintain a high average check

• \tKeep good relations with customers for repeat business

• \tMaintain regular contact with the Marriott Global Sales Offices and where appropriate submit sales leads within the Marriott network.

• \tForecast, analyse and report Sales and Profit results.

• \tParticipate in preparation and planning of the Annual Operating Plan, Departmental Objectives and other costs related to the Annual Budget.

• \tMeet and exceed monthly, quarterly and annual sales budget

• \tProvide administrative support to Director of Catering in the absence of Sales Agent

• \tParticipation in developing/reviewing rate structures and conditions applicable to various marketing segments, based on market feedback and conditions.

• \tParticipate in networking events within the hotel, the industry and customer organisations as necessary.

• \tDevelop and promote festive and seasonal events

• \tPrepare weekly, monthly, quarterly and annual reports as required.

• \tProvide proper documentation for clear administration

• \tLiaise closely with other departments within the hotel to ensure efficient and regular communication of sales activities.

• \tActively source new account and develop existing accounts that will meet the yield objective of the hotel from these market segments.

• \tAssist the Director of Catering in developing strategic sales plans, detailing sales distribution plans, trade shows and other promotional opportunities in order to meet the hotels overall strategic plan.

• \tEstablish an understanding for Marriott policy and procedures. Develop and maintain a good working with all GSO's and actively sources Team Hot leads for other Marriott properties.

• \tEffectively measure and report on a timely basis, sales results with updated strategies and competitor information to the Director of Catering.

• \tMaintain regular contact with key contacts in the appropriate market segments including site inspections and sales calls.