Conducts market research to understand market/customer requirements, business opportunities and threats to develop potential trade lanes in line with the business plan.

Arranges meetings with potential customers and provides solutions & quotations to customers

Provides feedback received from customers through customer surveys and one-to-one interviews to support product development & enhance service performance.

Maintains and strengthen the relationship with existing and potential customers

Reviews own performance by evaluating visit plans, action plans, target reports etc to meet or exceed monthly sales targets/budgets.

Ensures consistency of service quality by following standard operating processes/procedures and driving organizations' quality improvement initiatives to continually delight customers.