A homegrown brand with a diverse portfolio

Spa Esprit Group is a hospitality company that creates, owns and operates a series of timeless, thoughtful portfolio of concepts and brands, each with a unique story and a distinct perspective on the cultural-culinary landscape of the time. While each has a diverse language of its own, the properties are united by a carefully considered sense of place, purpose, pioneering design and above all, a commitment to the most awesome homegrown experiences for all who walk through the doors.

Job Overview

The International Operations/ Business Development Manager will oversee international and local market expansion efforts, franchisee relationship management, and corporate sales opportunities. This role involves coordinating logistics, training, and administrative functions to support business growth.

Key Responsibilities

International Market Responsibilities

• Franchise Management: Oversee contract renewals and maintain strong relationships with existing franchisees.
• Franchise Growth: Identify and attract new franchisees while encouraging existing partners to expand their product offerings, introduce new treatments, and grow their operations.
• Logistics Coordination: Work with the Singapore warehouse to facilitate overseas stock ordering and ensure timely delivery.
• Training & Quality Control: Coordinate with the training school in Singapore to arrange training sessions for overseas franchisees,including skill upgrades, quality control checks, and launching new treatments.
• Administrative & Coordination Duties: Handle all related administrative functions to support international operations.

Local Market Responsibilities

• Corporate Sales Development: Identify and develop B2B opportunities, including partnerships with hotels, gyms, and other businesses to supply salon products.
• Retail Partnerships: Secure placements in beauty retail chains such as Sephora and Sasa to enhance product exposure.
• Corporate Gifting & Events: Promote and sell products as corporate or event gifts to businesses.
• Administrative & Coordination Duties: Handle all necessary administrative tasks related to local business development.

Team & Department Management

• Train and work alongside the Business Development Executive to ensure the smooth operation of the department.