Job Description

Heroku is a cloud-based platform-as-a-service (PaaS) that simplifies the process of deploying, managing, and scaling web applications. It provides a platform for developers to build, deploy, and run applications without needing to worry about the underlying infrastructure and server management. Heroku is known for its ease of use and developer-friendly approach, making it the go-to choice for companies and developers looking to quickly bring their web applications to market.

Our Heroku Account Executives play a crucial role in driving the growth of the Heroku business and helping our Enterprise customers succeed. They build positive, trusted relationships with both key team members and executive decision-makers within their patch, and become integral in helping customers realize value from their Heroku investments.

Day to Day

• Build and maintain strong relationships with existing and potential customers.
• Understand clients' business needs and objectives to effectively drive digital transformation using Heroku solutions.
• You will use your skills to develop opportunities, through both warm leads and whitespace prospecting.
• Focus on customer success to help drive growth in existing Heroku accounts.
• Develop and drive the overall long-term strategy for the account, aligned to customer business objectives
• Perform account planning at assigned accounts, coordinating with various sales resources to ensure strategic alignment
• Collaborate with cross-functional teams, including marketing and technical support, to meet customer needs.
• Prepare and deliver accurate quotes and proposals to customers.
• Stay informed about industry trends and competitors in the Heroku space.
• Understand the broader Salesforce product portfolio, and how Heroku drives strategic value in the Customer 360

Required Experience:

• At least 7+ years of quota-carrying software or technology sales and account management experience.
• Coverage of ASEAN market will be preferred
• Managing the sales cycle from technology champion to the c-suite (CIO, CISO, CTO)
• Experience selling complex technologies to primarily an IT buyer
• Consistent track record of over-achieving quota (top 10-20% of company) in past positions.
• Education: Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)

Preferred Experience:

• Experience selling in the Cloud industry or technical software sales experience (ex: IaaS or SaaS)
• Experience with analytics, data, databases, predictive modeling, DevOps and/or application development