Job Highlights:

• Sales Commission: $200 - $500
• Annual Bonus: Twice a year during Lunar New Year & June
• Work Hours: 8:30 am - 8:00 pm (includes break time)

Locations:

• Serangoon
• Ang Mo Kio
• Little India

About Us:

Pawnshop and jewelry retailer specializing in high-quality gold and jewelry items. We pride ourselves on our exceptional customer service and extensive knowledge of the products we sell.我们是一家典当行和珠宝零售商，专注于高品质的黄金和珠宝产品。我们以卓越的客户服务和对所售产品的广泛知识而自豪。

Job Description:

We are seeking a motivated and customer-focused Retail management associate to join our team. In this role, you will assist customers with their purchases, provide expert advice on gold and jewelry items, and handle transactions in a professional manner.我们正在寻找一位积极进取且以客户为中心的零售管理助理加入我们的团队。在这个角色中，您将协助客户购买商品，提供关于黄金和珠宝产品的专业建议，并以专业的态度处理交易。

Key Responsibilities:

• Manage daily store operations, including opening and closing.管理日常店面运营，包括开店和关店
• Support the sales team in achieving sales targets and delivering excellent customer service. 支持销售团队实现销售目标并提供优秀的客户服务
• Handle customer transactions, including sales and purchases of merchandise.处理客户交易，包括商品的销售和购买
• Maintain and organize inventory, ensuring items are properly priced and displayed.维护和整理库存，确保商品定价和展示得当
• Train and supervise junior staff, providing guidance and support.培训和监督初级员工，提供指导和支持
• Resolve customer complaints and issues professionally and timely.专业及时地解决客户投诉和问题
• Ensure compliance with company policies and local regulations.确保遵守公司政策和当地法规
• Prepare and maintain accurate records, reports, and documentation.准备和维护准确的记录、报告和文件
• Assist with marketing and promotional activities to drive store traffic and sales.协助市场营销和促销活动以增加店面客流量和销售额

Qualifications:

• Experience in retail sales, customer service, or management is a plus.有零售销售、客户服务或管理经验者优先
• Basic math and financial transaction skills.具备基本的数学和金融交易技能
• Proficiency in Microsoft Office and point-of-sale (POS) systems.熟练使用Microsoft Office和销售点（POS）系统
• Strong problem-solving skills and attention to detail.具备较强的问题解决能力和注重细节
• Ability to work flexible hours, including weekends and holidays.能够灵活工作，包括周末和节假日

What We Offer:

• Competitive salary and performance-based bonuses.有竞争力的薪资和绩效奖金
• Opportunities for career advancement and professional development.职业晋升和专业发展的机会
• Comprehensive training program.全面的培训计划

Embrace a dynamic career with us and make a significant impact in the retail sales industry. Apply now to join our team!加入我们，拥抱一段充满活力的职业生涯，在零售销售行业中发挥重要影响。立即申请，加入我们的团队！

EA License 22C1383

EA Personnel R22110043