Role Purpose:
The Business Development Manager (BDM) will drive revenue growth by identifying new business opportunities, strengthening client relationships, and implementing effective sales strategies within the F&B and hospitalitysector.

Key Responsibilities:

• Lead and expand sales across cafés, restaurants, central kitchens, distributors, and hotels.

• Develop and execute sales strategies to achieve revenue and market share goals.

• Identify and develop new markets leveraging industry knowledge and networks.

• Build and maintain long-term relationships with key accounts and decision-makers.

• Lead, coach, and motivate the sales team to consistently meet performance targets.

• Oversee contract negotiations, renewals, and new business agreements.

• Conduct market research and competitor analysis to inform business strategies.

• Manage customer escalations, feedback, and service recovery professionally.

• Provide timely sales forecasts, performance reports, and market insights to management.

• Collaborate with internal teams to resolve sales, delivery, and operational matters.

Requirements:

• 3-7 years of sales or business development experience in the F&B industry.

• Proven track record in new business development and key account management.

• Strong self-motivation, commercial acumen, and results-driven mindset.

• Excellent leadership, coaching, and team management skills.

• Outstanding communication, negotiation, and presentation abilities.