About the Role

We are looking for a proactive and relationship-driven Account Manager to manage and grow a portfolio of clients. You'll be the main point of contact, ensuring client satisfaction while identifying opportunities to upsell and strengthen long-term partnerships.

Key Responsibilities

• Serve as the primary point of contact for assigned clients
• Build and maintain strong, long-term client relationships
• Understand client needs and objectives, and coordinate internally to deliver solutions
• Manage client accounts from onboarding through ongoing support
• Prepare proposals, quotations, and account reports
• Identify opportunities for account growth and upselling
• Handle client feedback, issues, and escalations professionally
• Ensure timely communication and follow-ups with clients

Requirements

• Diploma or Bachelor's degree in Business, Marketing, or related field
• Proven experience as an Account Manager, Sales Executive, or similar role
• Strong communication and interpersonal skills
• Ability to manage multiple accounts and priorities effectively
• Results-driven with a customer-centric mindset
• Proficient in Microsoft Office (Excel, Word, PowerPoint)
• Experience with CRM systems is a plus

What We Offer

• Competitive salary and performance incentives
• Opportunities for career growth and development
• Supportive and collaborative work environment
• Exposure to diverse clients and projects