Business Development Manager (Singapore) - PH Talent Outsourcing to SG SMEs

Role Summary

Drive client acquisition growth for a start-up that provides Philippines-based talent to Singapore SMEs (IT, admin/ops, finance, marketing, customer support, construction back-office, etc.).

Own the top-to-bottom funnel: prospecting, discovery, solution design, proposals, negotiation, close, and handover to delivery-while maintaining compliance and excellent client experience.

Reports To

• Founder
• Works closely with: Talent Sourcing & Recruitment (PH), Operations/HR, Finance/Legal (contracts/invoicing).

Key Responsibilities

1) Market Development

• Define ideal customer profiles and buyer personas for SG SMEs
• Craft segment value propositions, objection-handling, and rate-card guidance.

2) Prospecting & Pipeline Generation

• Build named-account lists; run multi-channel outreach (email, calls, founder intros, associations).
• Qualify opportunities (budget, authority, need, timeline) and book discovery meetings.
• Maintain partner/referral channels (accounting firms, digital agencies, systems integrators, chambers).

3) Solution Design & Proposals

• Translate client requirements into offshore role specs (scope, seniority, tools, KPIs, shift windows).
• Propose engagement models, pricing, SLAs, and onboarding plans.
• Prepare sales documents such as proposals, contracts, etc.

4) Closing & Handover

• Lead negotiation (pricing, terms, replacement windows, notice periods).
• Run clean handover to Operations/Recruitment with signed scope, timeline, and success metrics.

5) Revenue Operations & Reporting

• Keep CRM immaculate (stages, notes, next steps, probabilities).
• Produce weekly forecast and activity reports; track win/loss and cycle time.
• Feed market intel (rates, talent supply, competitor moves) to Pricing/Recruitment.

KPIs (Quarterly unless noted)

• New clients closed and new monthly leads.
• Pipeline coverage and stage conversion rates.
• Time-to-proposal and proposal-to-close rate.

Qualifications

• 3-6 years in B2B services/staffing/outsourcing for SMEs; start-up builder mindset.
• Confident with solution selling, commercial modeling, and simple contracts.
• Strong communication with founders/owners and functional managers.
• Proficient with LinkedIn Sales Navigator(a plus), modern CRM, and light analytics.