• Role: Customer Service Representative
• Industry: Chemical Plant in Jurong Island
• Location: Jurong Island (Company transport provided near Jurong East MRT)
• Work hours : 8 am to 4.30 pm (Mon to Fri)
• Salary range : $3200 - $3800+ AWS + VB + 15 Days AL

Requirements:

1. Diploma in Logistics or a related discipline
2. Experience in export documentation and shipping procedures in Asia Pacific region and order administration are essential
3. Minimum 5 years in export or logistics operations and proficiency in SAP is an advantage.
4. Must familiar with all 5 Areas: GSAP, ⁠Import & export documentation, ⁠Letter of Credit & bank negotiation, Warehouse and Carrier booking

Responsibilities:

• Incumbent reports to the Customer Service Manager in our Sales office
• Assist department's needs and customers' follow-up, preparation of documents and coordinating shipments and insurance declaration of outgoing products
• Process export / import orders and ensure accurate documentation (invoice, packing list, BL, COO, permits).
• Coordinate with forwarders and warehouses for timely shipment.
• Monitor shipments and resolve customs or delivery issues promptly.
• Maintain accurate records and ensure compliance with company policies.
• Communicate with customers and internal teams to provide updates and improve processes.

#SCR-carson-cheong
⭕ Cheong Kar Chun ⭕ Team Manager
⭕ R1980386⭕ The Supreme HR Advisory
⭕ 14C7279