Indoor Sales Representative

Company: Ace Safety Pte Ltd

Industry: Safety Footwear & Personal Protective Equipment (PPE)

About Us

Ace Safety Pte Ltd (AcesafeT) is a trusted supplier of Safety Footwear and Personal Protective Equipment (PPE). Backed by over 20 years of combined industry experience, we are committed to providing high-quality, reliable safety products to our clients across various industries.

As part of our ongoing business expansion, we are looking for a dynamic and driven Indoor Sales Representative to join our growing sales team!

Job Responsibilities;

1) Prospecting & Lead Generation

• Research and identify potential customers through various channels.

• Generate new leads and follow up on inbound inquiries.

• Develop opportunities by understanding customer needs and presenting suitable solutions.

2) Sales & Closing

• Provide quotations, respond to customer questions, and negotiate to close deals.

• Sell products remotely via phone, email, social platforms, and online channels.

• Work closely with the sales team to achieve monthly and quarterly sales targets.

3) Social Media & Online Sales

• Manage and respond to customer inquiries received through social media platforms.

• Promote products through online channels such as Facebook, Instagram, WhatsApp, and other digital platforms.

• Upload product information, update listings, and assist with online campaigns to drive traffic and sales.

• Support online customer engagement by providing prompt responses, product recommendations, and closing online sales.

4) Customer Relationship Management

• Build and maintain long-term relationships with prospective and existing customers.

• Ensure high levels of customer satisfaction and loyalty through consistent communication and follow-up.

5) Customer Support

• Handle customer inquiries, resolve issues promptly, and provide post-sales support.

• Follow up to ensure smooth order processing and customer satisfaction.

6) Administrative & Coordination Tasks

• Maintain accurate and up-to-date customer records in the CRM system.

• Prepare sales reports and assist with documentation.

• Collaborate with marketing and field sales teams to support overall business growth.

Job Requirements;

• Communication Skills: Strong verbal and written communication with the ability to build rapport quickly.

• Sales Skills: Confident in presenting, negotiating, and closing sales deals.

• Customer Service: Proactive, patient, and committed to delivering excellent customer experience.

• Product Knowledge: Willingness to learn and understand safety products and PPE to effectively communicate value.

• Personal Attributes: Confident, driven, persistent, and goal-oriented with a positive attitude.

• Experience: Prior sales experience in B2B or the safety equipment industry is an added advantage.

Salary & Working Hours;

Salary Range: $2,200 - $2,500 (based on experience)

Working Hours: Monday to Friday, 8:30am - 6:00pm

Work Arrangement: Full-time, office-based indoor sales role

Incentives & Benefits;

Attractive sales incentives and performance-based bonuses

Training provided to enhance product and sales skills

Annual leave, medical benefits, and staff welfare perks

Opportunities for career progression as the company expands

Company Culture;

At Ace Safety Pte Ltd, we believe in cultivating a supportive and growth-oriented environment. Our team thrives on:

Teamwork & Collaboration - We work closely across departments to achieve shared goals.

Continuous Learning - Training and mentorship are part of our culture to help you succeed.

Integrity & Reliability - We take pride in providing quality products and honest service to our customers.

Positive Work Environment - Friendly colleagues, open communication, and mutual respect.