Job Description

Overall Responsibility:-

As an Account Executive, you will be responsible for managing and growing client relationships. You will act as the primary point of contact for clients, ensuring their needs are met while identifying opportunities to enhance business partnerships.

Key Areas of Responsibility:-

• Build and maintain strong, long-lasting relationships with clients.
• Understand client needs and offer customized solutions to drive satisfaction and retention.
• Serve as the liaison between clients and internal teams to ensure smooth project execution.
• Identify upselling and cross-selling opportunities to expand account value.
• Provide strategic recommendations to help clients optimize their engagement with our services/products.
• Prepare reports on account activity and performance for internal stakeholders.
• Handle client inquiries, resolve issues, and ensure high levels of customer satisfaction.