Roles and Responsibilities

• Collaborate with key account managers to identify new business and grow relationships that assist in revenue generation within assigned verticals

• Develop co-created solutions with customers to enhance offering and competitiveness

• Develop intervention strategies to mitigate gaps in delivery of services

• Develop risk mitigation plan

• Develop sales performance metrics based on organisation service prices and cost structure approach

• Develop vertical business plans to grow the markets of vertical sectors

• Drive customer attraction and retention strategy to improve customer loyalty

• Engage customers in exploring solutions that address their needs

• Manage teams in the workplace

• Monitor lapses in delivery of services to customers

• Optimise use of allocated resources within business activities

• Review customer needs to enhance offering and competitiveness

• Review sales performance metrics to enhance sales outcomes

• Review sales proposals or tender documents

• Shape sales effectiveness