Business Operations & Analytics Manager
SINGAPORE TELECOMMUNICATIONS LIMITED
2 days ago
Posted date2 days ago
N/A
Minimum levelN/A
- Lead strategic business planning, budgeting, and forecasting activities with ESP and Finance.
- Develop and maintain forecasting models, including scenario planning and sensitivity analysis.
- Conduct accounts receivable ageing analysis for collectability tracking and cashflow visibility.
- Perform monthly OPEX/CAPEX variance analysis with Finance and executives, highlighting risks and proposing corrective actions.
- Prepare business performance dashboards and BPR reports for management review.
- Facilitate the monthly ESP Operations Review and consolidate MD review deck inputs.
- Review and streamline operational processes across business units to improve efficiency and governance.
- Manage selected strategic or cost optimisation projects and monitor cost pool performance.
- Oversee the SOW with Infosys, auditing outsourced deliverables to ensure compliance.
- Collate key business insights and provide recommendations to support sales growth and operational effectiveness.
- Establish PMO governance frameworks for ICT bespoke projects, including compliance with organisational policies.
- Manage project-specific P&L and ensure transparent reporting.
- Administer and maintain SharePoint repositories for documentation, version control, and compliance.
- Track project KPIs, milestones, and risks, and prepare reporting for steering committees.
Skills for Success:
- Bachelor's degree in business, Finance, Analytics, or related field
- 6-10 years in Sales Operations, Business Analytics, or Financial Planning & Analysis
- Financial planning, budgeting, and variance analysis.
- Business analytics and dashboard reporting (Excel, BI tools).
- Project governance and PMO practices.
- (Additional) Experience with SharePoint administration, P&L ownership, vendor auditing.
- Good to have Professional certifications in CFA, PMP or Lean Six Sigma.
JOB SUMMARY
Business Operations & Analytics Manager
SINGAPORE TELECOMMUNICATIONS LIMITED
Singapore
2 days ago
N/A
Full-time
Business Operations & Analytics Manager