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Business Operations Manager


MCQ LAND PTE. LTD.
Company: MCQ Land

Location: Conservation Shophouse next to Somerset MRT, Singapore

Job Type: Full/Part-Time

Working Hours: 9.00am to 6.00pm / 9.00am to 2.00pm (part time) / 2.00pm to 7.00pm (part time)

Working Days: 5-days in office per week

About Us

MCQ Land is a fast-growing real estate development startup, and we're on the lookout for motivated and enthusiastic candidates to join our team. This is a unique opportunity to get hands-on experience, and learn the ins and outs of a dynamic, fast-paced startup environment from the company's founders. You'll be a vital part of our founding team, helping us design, build and manage the next-generation of real estate properties from the ground up.

What You'll Do

You'll work closely with our founders, taking on a variety of responsibilities.

This role is a great way to gain a comprehensive understanding of business operations in the real estate sector.

Your main duties will include:

Operational Support
  • Coordinate and oversee day-to-day operations in our development projects (tracking deadlines, schedule contractor & consultant meetings, resolve outstanding issues etc) and operating properties (scheduling routine maintenance, bill payments, arranging adhoc repairs, conducting inventory checks and inspections, tenant check-ins and check-outs, general administrative tasks, coordinating housekeeping, and procuring supplies. etc.)
  • Work closely with external service providers (housekeeping, landscaping, security, IT, F&B etc.) to ensure that our inventory, events and office-needs are catered to in a timely manner.
  • Create and document SOP playbooks using AI and software tools.
  • Ensure our portfolio properties are presented in tip-top condition at all times by conducting daily walkthroughs to identify areas for improvement and maintenance.
  • Ensure a delightful and memorable experience for all visitors to our portfolio properties.
  • Develop strong relationships with our clients, and proactively enhance service delivery and sales experience.
  • Support the founders to develop and carry out practices and improvements, to achieve operational efficiency, sales performance and client satisfaction.

Administrative Tasks
  • Taking initiative with creating, preparing and recording lease agreements, updating CRM records, and creating our company asset tracking system and performing periodic inventory checks.
  • Ensure all follow-up and communications are responded to professionally and within the timeframe given as per company standards.
  • Ensuring utmost secure access to our properties and our company assets.

Front Office Duties
  • Manage front office tasks including calls, emails, mails and packages coming in through our properties.
  • Perform receptionist duties and handle all appointment scheduling and inbound inquiries, serving as a friendly and helpful point of contact for our office.

Community Building
  • Connect with local organisations and attend networking events to promote our properties, and identify prospects to become our clients.
  • Initiate and lead events and engagement activities to enhance the community experience among our tenants, clients, prospects and more.

Who We're Looking For

We're not looking for years of experience-we're looking for drive and a willingness to learn within a startup environment where there is no structure but offers you the opportunity to create an efficient operating system. You should be:
  • Proactive and eager to take initiative, ready to take ownership of your tasks.
  • A great communicator with a friendly and professional demeanor.
  • Organized, with strong attention to detail.
  • Proficient in using AI tools (ChatGPT and/or Gemini) and Google Workspace productivity tools.

Why Join Us?

This role offers an incredible learning experience. You will gain exposure to a wide range of business functions, from property development and management, and finance to community building and event coordination. You'll work directly with our leadership team, giving you a chance to see how a startup operates and make a real impact. If you're a self-starter who wants to gain real-world skills, this is the perfect place for your career growth.
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JOB SUMMARY
Business Operations Manager
MCQ LAND PTE. LTD.
Singapore
4 days ago
N/A
Full-time

Business Operations Manager