We are looking for:

We are seeking a proactive and detail-oriented Business Operations & Client Liaison to provide high-level support to the CEO and serve as the main point of contact for clients. The role requires strong and excellent communication skills, initiative, and the ability to thrive in a fast-paced environment while maintaining professionalism and courtesy.

Key Responsibilities:

• Serve as the primary point of contact for clients, providing professional, courteous, and attentive service. Handle client inquiries and feedback promptly and ensure all interactions reflect care and respect.
• Provide comprehensive administrative support to the CEO, including managing calendars, appointments, travel arrangements, and key documents accurately and efficiently.
• Schedule and coordinate internal and external meetings, prepare materials and presentations, and record minutes with attention to detail.
• Liaise effectively with vendors, suppliers, partners, and internal stakeholders to ensure smooth operations and an outstanding client experience.
• Collaborate with the marketing team to enhance client engagement and ensure all communications align with the firm's standards.
• Monitor key deadlines, leads reports, and sales pipelines, keeping the CEO and department heads informed and up-to-date.
• Maintain confidentiality of sensitive information and ensure office organization and efficiency.
• Manage company supplies, including procurement, ordering, and maintaining sufficient stock to ensure availability at all times.
• Take ownership of ad hoc tasks and projects, demonstrating initiative, problem-solving ability, and the capacity to anticipate needs independently.
• Thrive in a fast-paced work environment, managing multiple priorities while maintaining accuracy, professionalism, and attention to detail.

Requirements:

• Diploma or Degree qualification required
• Strong written and spoken English, with the ability to communicate clearly and professionally with clients and internal teams.
• Demonstrated initiative, organizational skills, and the ability to manage multiple priorities in a dynamic environment.
• Strong interpersonal skills with a courteous, client-focused approach.
• Proficient in Excel with relevant hands-on experience
• Skilled in Microsoft Office Suite and Google Sheets
• Previous experience providing executive-level support is preferred.