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Assistant Business Operations Manager


PROHEALTH MEDICAL GROUP PTE. LTD.
Job Description:
  • Supporting the Manager and cross-functional teams, coordinating and planning clinic activities, utilisation of manpower and resources, to ensure cost efficiency, effective management and smooth daily operations of the clinic.
  • Identify and ensure operational workflow aligns with service quality and clinical standards
  • Assist in the Implementation of new services/work processes through planning and assessments of industry best practices.
  • Develop and roll out training manuals and SOPs to ensure consistency in service delivery across all clinics
  • Managing internal communications to ensure key stakeholder management for prompt reaction to operational needs
  • Ensure compliance with approved policies and procedures with government regulations
  • Involvement in the planning and approval of staff roster, work performance reviews and improvement plans, and cultivating developmental plans
  • Perform regular audits onsite on a full spectrum of policies and procedures
  • Ensure that current processes meet and comply with the business goals and objectives, accreditation and regulatory agency requirements
  • Opportunity to collaborate with team members across other departments, focusing on manpower planning, training and development, digital and service transformation, policy and workflows, new clinics development, and emergency planning.
  • Perform any other duties as assigned

Skills & Competencies:
  • Degree in any relevant discipline
  • Strategic thinking with business acumen
  • Excellent communication and interpersonal skills
  • Data-driven decision-making
  • Change management and project execution
  • Financial and resource planning expertise
  • 2 years of experience within healthcare operations would be advantageous.
  • Proficiency in MS Office applications
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JOB SUMMARY
Assistant Business Operations Manager
PROHEALTH MEDICAL GROUP PTE. LTD.
Singapore
a day ago
N/A
Full-time

Assistant Business Operations Manager