F&B Accounts Manager
MDESG PTE. LTD.
a day ago
Posted datea day ago
N/A
Minimum levelN/A
Key Responsibilities for F&B Accounts Manager
Required Skills
- Relationship Management:Establish and nurture long-term relationships with clients, ensuring their ongoing satisfaction and loyalty.
- Client Advocacy:Serve as the primary point of contact, understanding client needs and advocating for them internally to ensure their concerns are addressed effectively.
- Contract & Negotiations:Oversee and participate in contract discussions and negotiations, ensuring mutual benefit for the client and the company.
- Internal Collaboration:Work with internal teams, such as sales, marketing, and customer support, to meet client expectations and deliver solutions.
- Performance Monitoring:Track account status and performance, providing regular progress reports to clients and upper management.
- Identifying Growth Opportunities:Proactively look for opportunities to upsell or cross-sell additional products and services to existing accounts.
- Problem Solving:Act as a critical problem-solver, dealing with client issues and finding common ground to maintain positive relationships.
Required Skills
- Communication Skills: Excellent verbal and written communication skills to effectively interact with clients and internal stakeholders.
- Interpersonal Skills: The ability to build strong relationships, empathize with clients, and maintain rapport.
- Negotiation Skills: Proficiency in negotiating contract terms and managing expectations.
- Problem-Solving: Strong analytical and problem-solving abilities to address client challenges.
- Organizational Skills: The capacity to manage multiple accounts and tasks, utilizing tools like CRMs for efficient tracking.
- Industry Knowledge: Familiarity with the F&B industry to identify trends, competitor activities, and potential new business opportunities
JOB SUMMARY
F&B Accounts Manager
MDESG PTE. LTD.
Singapore
a day ago
N/A
Full-time
F&B Accounts Manager