RESPONSIBILITIES

Client

• Support in the administration of client accounts, including updating project management systems, scheduling meetings and creating meeting agendas and contact reports.
• Assist in preparing background research and materials to support client strategies and project plans.
• Help prepare proposal documents, presentations, and client onboarding materials.
• Support colleagues in monitoring timelines and updating project trackers.
• Participate in brainstorming sessions by contributing ideas and supporting creative concept development.
• Assist in coordinating logistics with suppliers (e.g partner agencies and service providers) under the direction of client services colleagues.
• Contribute to project performance reports by gathering data and inputting into templates.

Company

• Support colleagues in ensuring projects are delivered on time and within budget.
• Learn and apply company processes and procedures.
• Act as a positive representative of the agency's values and culture.

Colleagues

• Support colleagues in ensuring projects are delivered on time and within budget.
• Learn and apply company processes and procedures.
• Act as a positive representative of the agency's values and culture.

Other duties will be assigned as required and as appropriate.

KNOWLEDGE, SKILLS AND ATTRIBUTES

Essential:

• Strong interest in marketing and communications
• Good organisational and time management skills
• Effective written and verbal communication skills
• Proficiency in Microsoft Office
• Eagerness to learn, take direction, and contribute to a team environment

Desirable:

• Academic background in marketing, communications, or business
• Internship or project experience in a client-facing or communications environment
• Familiarity with social media, digital marketing, or content creation tools