The Principal Delivery Consultant - Transformation Program plays a crucial role in driving strategic change and ensuring successful program execution. This individual will lead cross-functional teams, manage stakeholder expectations, and deliver tangible business value through the implementation of transformation initiatives.

The individual will:

• Spearhead large-scale strategic change initiatives and transformation programs
• Drive efforts to boost operational efficiency, elevate customer experience, and propel business growth
• Collaborate with executive team to align program objectives with company vision and priorities
• Develop comprehensive program plans outlining timelines, resources, risk mitigation, and communication
• Ensure initiatives align with organizational needs, regulations, and market dynamics

Key job responsibilities
Program Strategy and Planning:

• Collaborate with executive stakeholders to define the strategic vision, objectives, and scope of transformation programs.
• Develop and manage comprehensive program plans, including timelines, resource allocation, risk mitigation strategies, and communication plans.
• Ensure alignment between program goals and organisational priorities, considering business needs, regulatory requirements, and market trends.

Program Execution and Delivery:

• Lead cross-functional teams, ensuring effective collaboration, communication, and coordination across different departments and stakeholder groups.
• Oversee the execution of program initiatives, monitoring progress, and ensuring adherence to established timelines and budgets.
• Identify and address potential risks, issues, and dependencies that may impact program success.
• Implement robust change management processes to facilitate the smooth adoption of new processes, systems, or organisational structures.

Stakeholder Management and Communication:

• Build and maintain strong relationships with executive leadership, program sponsors, and key stakeholders.
• Communicate program status, progress, and achievements to stakeholders through regular reporting and presentations.
• Facilitate effective decision-making by providing insights, analysis, and recommendations based on program data and industry best practices.
• Manage stakeholder expectations, address concerns, and resolve conflicts that may arise during program execution.

Continuous Improvement and Benefits Realisation:

• Establish and monitor program success metrics, ensuring alignment with desired business outcomes and value creation.
• Conduct post-implementation reviews to assess program effectiveness, identify areas for improvement, and capture lessons learned.
• Collaborate with relevant teams to sustain program benefits and drive continuous improvement initiatives.

Basic qualifications

• Experience in leading large-scale, complex transformation programs or strategic initiatives.
• Understanding of project management methodologies, risk management, and change management principles.
• Excellent communication, negotiation, and interpersonal skills to effectively collaborate with diverse stakeholders.
• Analytical and problem-solving abilities to identify and address complex challenges; Proficiency in reporting tools.
• Leadership and team management skills to motivate and guide cross-functional teams.

Preferred qualifications

• Bachelor's degree in a relevant field (e.g., Business Administration, Management, Engineering); advanced degree or relevant certifications preferred.