Job Purpose

To drive growth for the business by identifying and developing new customer opportunities, expanding market share, and building strong, long-term client relationships. The role focuses on developing business in target industries, driving revenue growth, and supporting the company's strategic objectives.

Key Responsibilities

Business Growth & Sales

• Identify, pursue, and secure new business opportunities across target industries.
• Develop and manage a healthy sales pipeline to achieve revenue and margin targets.
• Prepare proposals and close contracts with new and existing customers.
• Track, report, and follow up on sales activities to support account growth and market expansion.

Customer Relationship Management

• Build and maintain strong, long-term relationships with clients to ensure satisfaction and repeat business.
• Serve as the primary point of contact for customers, addressing requirements and resolving issues in collaboration with internal teams.
• Monitor customer trends and provide insights to enhance service offerings.

Market Development & Strategy

• Conduct market research to identify trends, competitor activities, and emerging opportunities.
• Support business development activities, including preparing and delivering solution presentations, conducting business analysis, and providing recommendations to meet customer needs.

Collaboration & Coordination

• Work closely with internal teams to ensure seamless project delivery.
• Communicate customer requirements clearly to internal stakeholders to ensure alignment and service excellence.

Requirements

• Degree in Business, Marketing, or related discipline.
• 3-5 years of experience in business development, account management, or related roles (fresh graduates with strong potential will also be considered).
• Track record in acquiring and growing B2B accounts.
• Excellent negotiation, presentation, and communication skills.
• Ability to analyze market trends, identify opportunities, and convert them into business results.
• Self-motivated, target-driven, and able to work independently while collaborating effectively with cross-functional teams.