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Analyst, Account Management


What we offer

  • Excellent Benefits - Health, Fitness, Personal Wellbeing

  • Good Working Environment

  • Flexible Work Arrangements

Duties & Responsibilities

  • Manage clients requirements and projects by leading cross-functional teams to define, scope, plan, execute and deliver exceptional business value on time and within budget

  • Manage the entire cycle of new and existing accounts/projects and act as the single point of contact on account related queries, escalation and attending to new or additional client requirement

  • Provide leadership and guidance to facilitate the work of cross-functional program teams by clarifying project objectives and defining tactics necessary to accomplish these objectives

  • Facilitate discussions with the business leaders in the organization and customers to clearly define complete account requirements, i.e. business, product, marketing, support and delivery requirements

  • Manage a complete account schedule, issues and risk list.

  • Facilitate weekly account meetings to drive progress and resolve issues as well as prepare and distribute agendas, minutes, action items and status reports.

  • Manage account expectations with internal and external stakeholders by monitoring progress against the plan, escalating problems and issues that impact cost, scope or schedule and notifying affected department.

Requirements

  • Minimum 2 years of experience

  • At least a diploma in Logistics, Supply Chain Management or other equivalent disciplines

  • Excellent problem resolution skills including negotiation skills

  • Commitment to customer service

  • Good in Microsoft Office

  • Flexibility to facilitate global engagement

  • SAP transactional knowledge will be an added advantage

About us

Arvato Singapore Pte. Ltd. is an innovative and international leading service provider in the field of supply chain management and e-commerce. Partners come together with industry specialists in the fields of Telecommunication, Hightech & Entertainment, Automotive/Bank/Insurance, Healthcare, Consumer Products and Publisher. Using the latest digital technology, Arvato develops, operates and optimizes complex global supply chains and e-commerce platforms, as the strategic growth partner for its customers.

Apply now to join our team and be a part of our exciting journey!

Related tags
account management
logistics
JOB SUMMARY
Analyst, Account Management
Singapore
2 days ago
Mid-level
Full-time

Analyst, Account Management