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Business Operations Manager, APAC


FLEXPORT SINGAPORE PTE. LTD.
The opportunity:

You will play a key role in evolving the Asia region into an organization with a strong foundation delivering high service quality and high growth. You will own and drive high-impact, cross-functional programs spanning financial, operational, organizational, and technology-focused scopes-from fast-moving, tactical assignments to holistic, ground-up process reengineering to net new capability creation. Collaborating with regional leadership and diverse stakeholders, you will leverage business insight, high judgement, advanced analytical skills, and creativity to deliver both near-term results and scalable long-term solutions that fuel the next chapter of growth.

You will:

  • Strategic Transformation & Evolution
    • Play a key role in evolving the Asia operating model, architecting resilient, scalable solutions that support future growth.
    • Stay attuned to market trends, emerging technologies, and regional best practices; provide recommendations to enhance the region's structure, processes, and capabilities.
  • Program Ideation, Ownership, & Management
    • Individually own and lead a portfolio of high-impact, cross-functional transformation projects aligned with regional priorities.
    • Lead projects of varying scale, from rapid, tactical initiatives requiring immediate execution to foundational projects that rebuild operations from first principles.
    • Define project scopes, priorities, timelines, milestones, and success criteria
    • Assess, manage, and escalate project risks; proactively resolve obstacles to sustain momentum and achieve desired outcomes.
    • Identify opportunities in the Asia region to increase service quality and growth and surface potential solution paths and project plans to leadership
  • Stakeholder Collaboration & Communication
    • Liaise between regional leadership, executive sponsors, and cross-functional teams to ensure alignment on objectives, deliverables, and milestones.
    • Communicate project progress, strategic risks, opportunities, and results to senior executives, building consensus and driving organizational adoption.
    • Foster collaboration and knowledge exchange within and across business units, building strong relationships to enable business transformation.
  • Financial Management & Analysis
    • Conduct and present advanced financial analyses (e.g., cost-benefit, ROI) to support investment decisions for proposed initiatives.
  • Technology & Innovation
    • Partner with tech teams to identify and implement technology solutions that enhance quality and scalability.
    • Support the region's adoption of platforms, tools, and processes that support the evolving operating model, ensuring seamless integration and user acceptance.
  • Data Analytics & Insights
    • Utilize data analytics to shape transformation strategies, uncover optimization opportunities, and guide day-to-day decision-making.
    • Create and maintain dashboards, reports, and data models that support continuous improvement and predictive analytics.

You should have:

  • BA/BS degree with 5+ years of professional logistics, supply chain, projects, programs or consulting experience
  • Excellent communication, interpersonal, organizational skills
  • Strong commercial and business acumen, the ability to bring a deeper level of analysis, insights and inform strategy
  • Prior experience managing programs and initiatives from end to end
  • Analytical skills and next-level attention to detail, while still maintaining a macro perspective
  • Courage to challenge the status quo when logic and reason require it. See something broken? Fix it
  • A "compliance first" attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry.
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JOB SUMMARY
Business Operations Manager, APAC
FLEXPORT SINGAPORE PTE. LTD.
Singapore
2 days ago
N/A
Full-time

Business Operations Manager, APAC