YOUR TASKS:

• Assist the store manager in managing all aspects of daily store operations, including but not limited to staffing, sales, customer service, inventory management, and visual merchandising.
• Support the store manager in creating and implementing strategies to meet or exceed sales targets and profitability goals.
• Analyze sales and inventory data to identify trends and opportunities for improvement.
• Deliver exceptional customer service, ensuring the highest level of customer satisfaction. Handle customer complaints and issues in a timely and professional manner.
• Assist in training and coaching store staff on product knowledge, customer service and sales techniques.
• Ensure compliance with company policies, procedures, and standards. Ensure store compliance with health and safety regulations.
• Complete administrative tasks (including shift schedule, payroll, reporting).
• Monitor inventory, always ensuring sufficient stock levels. Support in preparing orders to fill up stock levels when necessary.

YOUR PROFILE:

• High school diploma or equivalent qualification.
• Bachelor’s degree in business, retail management or relevant field preferred.
• A minimum of 2 years experience working in a retail environment.
• Excellent communication, leadership, and organizational skills.
• Customer-first mindset
• Strong analytical and problem-solving skills.
• Knowledge of retail operations, merchandising, and inventory management.
• Proficient in Microsoft Office and point-of-sale (POS) systems.
• Ability to work a flexible schedule, including weekends and holidays.
• Passion for fashion & lifestyle brands.
• Prolonged periods of standing and walking throughout the retail space.
• Ability to lift up to 20kg.

WE OFFER:

BIRKENSTOCK offers you all the advantages of a successful, fast-growing, global company: a dynamic work environment, considerable design freedom, authentic and open corporate culture and excellent development opportunities.

Sounds exciting? It is. We are looking forward to receiving your online application.