Associate Manager, Quality Control
WEST PHARMACEUTICAL SERVICES SINGAPORE PTE. LTD.
12 hours ago
Posted date12 hours ago
N/A
Minimum levelN/A
ProductionJob category
ProductionJob Summary:
In this role, you will
Essential Duties and Responsibilities:
Basic Qualifications:
Preferred Knowledge, Skills and Abilities:
Physical and Mental Requirements:
In this role, you will
- Be accountable for day-to-day performance of team/s safety, quality, delivery, cost and productivity
- Manage teams of QC Technicians & Team Leads in execution of QC processes, schedule and personnel to ensure smooth operational activities work-flow and work compliance
- Promote better quality mindset through inter-department collaborations
Essential Duties and Responsibilities:
- Oversee resource management and team schedules for smooth execution of daily operational tasks in QC while meeting daily inspection targets and support Work In Progress (WIP) controls within team/s
- Ensure proper product release and rework activities per procedures to support delivery requirements
- Lead product characteristics trend monitoring with effective escalation and follow-ups
- Demonstrate leadership, teamwork, and problem-solving support to resolve escalated operational issues collaboratively and ensure proper batch segregation
- Define goals, clearly communicate these objectives and monitor/correct/recognize work performance respectively. Coach and counsel QC employees
- Manage and resolve QC employee's relation issues and disputes
- Manage onboarding activities for new QC employees for training and qualification
- Manage ongoing activities for existing QC employees for training and requalification
- Identify future training needs and enhance QC employees career opportunities
- Responsible to review SOI revisions to enhance improvements for better workflow
- Manage Deviation/Out-of-Spec report closures, batch dispositions while ensuring proper root cause analysis and CAPA identification
- Accountable for on time operational updates for Tier 1, Tier 2, Tier 2.5 & Tier 3 of the LDMS system
- Attend Tier 2, Tier 2.5 as QC representative, and facilitate Tier 1 (Shift Start Up) within QC
- Promote and support site initiatives including safety programs, lean initiatives, training programs and consistently interpret and apply policies, procedures among employees
- Manage non-routine requests from departments (eg validations, investigations, improvements, projects, product transfers, non-routine testings, non-conformance reports, etc)
- Other duties as assigned by superior
Basic Qualifications:
- Academic qualification of bachelor's degree in engineering or relevant fields
- Computer literate and good grasp of Microsoft Office
- Preferably 8 years work experience in QA/QC related activities
- Added advantage with SAP, cGMP, Basic Lean and/or ISO working experience
- Preferably with exposure to medical device, pharmaceutical or related manufacturing environment
- Preferably minimum 5 years work experience managing a QC team
- Able to work independently with minimum supervision
Preferred Knowledge, Skills and Abilities:
- Able to be aware of all relevant standard operating procedures as per Company policy
- Support and contribute to Lean Sigma programs and activities towards delivery of the set target
Minimize waste, always ensure efficient work execution by continuous improvements - Able to comply with the company's safety policy at all times
Ensure use of Personal Protective Equipment (PPE) in respective work environments for all members within the shift/s
Report unsafe conditions or acts to responsible persons for corrections and improvements
Ensure risk assessment control practices are adopted per HIRA for all members within the shift/s
Ensure all legal licenses required for the proper usage of QC equipment are effective for all members within the shift/s - Able to comply with the company's quality policy at all times
Lead monitoring / improvement activities to enhance operational support activities
Participate in establishment and maintenance of documented procedure - Excellent communication & teamwork skills
- Self-motivated and positive thinking
- Ability to remain calm and professional under pressure
- Proficiency in workplace English for work applications and interfaces
- Time management skills
Physical and Mental Requirements:
- Manufacturing environment with rotating working shift patterns
- Overtime and being on-call are required. Occasionally required to work on different shift patterns
- 20/30 Vision minimum, at near and/or far with at least one eye with or without corrective lenses and no color deficiency
JOB SUMMARY
Associate Manager, Quality Control
WEST PHARMACEUTICAL SERVICES SINGAPORE PTE. LTD.
Singapore
12 hours ago
N/A
Full-time
Associate Manager, Quality Control