Job Title: Production Supervisor - Matcha & Beverage Operations
Employment Type: Full-time | Shift-based
Department: Production / Operations

About the Role

We are looking for a dedicated and hands-on Production Supervisor to lead day-to-day operations at our matcha and beverage production unit. This role involves overseeing the preparation of high-quality matcha-based drinks, desserts, and related items while ensuring efficiency, consistency, and top-tier hygiene standards.

Key Responsibilities

• Supervise daily operations related to the preparation of matcha beverages, desserts, and café food items
• Lead, train, and manage a team of baristas, kitchen staff, and production assistants
• Ensure product consistency, quality control, and adherence to presentation standards
• Maintain cleanliness and compliance with food hygiene regulations (SFA, NEA, etc.)
• Monitor ingredient inventory and coordinate with procurement to ensure adequate stock levels
• Develop and maintain SOPs for drink preparation, equipment use, and safety practices
• Assist in new menu item testing and implementation
• Troubleshoot production issues and suggest process improvements
• Prepare daily production reports and collaborate with management on performance and output

Requirements

• Prior supervisory or team leadership experience in a cafe, F&B, or beverage production environment
• Strong knowledge of matcha drinks, tea-based beverages, and café-style desserts is a plus
• Familiarity with food safety and hygiene regulations in Singapore (e.g., SFA, NEA standards)
• Good organizational, communication, and leadership skills
• Ability to multitask and work under pressure in a fast-paced service environment
• Willingness to work early mornings, weekends, or shifts as required
• Physically fit - able to handle equipment, stand for extended periods, and assist in daily prep

Working Conditions

• Based in a café or central kitchen/production environment
• Fast-paced and physically active role involving long hours on your feet
• Shifts may include early starts, weekends, and public holidays depending on operational needs