About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

Tech Support Analyst

Your role

Do you have a knack for technology? Are you at your best when supporting others? We're looking for someone like that to:
• Work within a small team of professionals maintaining the test environments of our global application
• implement and drive enhancements with respect to deployments, monitoring, alerting, issue analysis
• uphold high standards for timely issue resolution
• work closely with the developers and production support staff

Your team

You'll be working in the Test Environment Support Team for Client Orders applications in Singapore.
We provide Level 2 IT support for the Client Orders test environments.

Essential Skills:

• an IT background with 4-5 years of experience maintaining complex applications in the financial industry
• Excellent working experience with Linux and Oracle
• Good experience with scripting languages
• Working experience with deployment, monitoring and alerting tools
• Competent knowledge of used protocols in the finance industry is advantageous : FIX, FIXML, SWIFT

Preferred skills

• Strong analytical and problem solving skills
• Ability to manage a diverse workload effectively in a highly demanding environment
• Ability to collaborative in a team that spans multiple locations.
• Good English language skills