Minimum 3 years of technical experience specifically in motherboard repairs for iPhone, Samsung, and Android smartphones.
Demonstrated leadership or supervisory experience preferred.
Excellent diagnostic and troubleshooting skills.
Proficient in English and basic communication to effectively interact with customers, technicians and management.

Job Description:

Lead and manage a team of repair technicians in daily operations, ensuring efficiency, high-quality repair standards, and adherence to company policies.
Provide advanced technical support and expert-level repair for complex motherboard issues on iPhones, Samsung, and various Android smartphones/tablets, including water damage, sudden death issues, error codes, Apple logo issues, auto-restart, memory upgrades, IC restoration (Touch, Home Button, WiFi, U2 IC, Charging IC, Display IC).
Oversee and perform high-precision smartphone glass and LCD display separations, especially for high-end iPhone and Samsung curved LCD screens.
Supervise general repair tasks, including LCD, battery, charging port, and button replacements, ensuring quality and efficiency.
Conduct technical training sessions and mentoring to develop the skills and expertise of junior technicians.
Manage inventory and procurement of technical repair components and equipment, maintaining optimal stock levels.
Monitor repair performance metrics, customer satisfaction, and implement continuous improvement strategies to enhance service quality and operational effectiveness.

Skills:

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JOB SUMMARY

Technical Supervisor - Electronics Repair

NEMS.GROUP PTE. LTD.

Singapore

3 days ago

N/A

Full-time

Technical Supervisor - Electronics Repair