Department Summary:

As TDS' Technology Solutions (TS) continues to evolve, we remain focused on implementing greater rigour and governance around our planning, development, delivery, measurement, and reporting activities. Our goal is to run our IT shop as a business, have the right tools and information to improve our productivity and value across all TD lines of business.

Accountabilities:

The TDS IT Singapore Application Support was established to provide follow the sun Level 2 production system support services to its business functions.

Responsibilities/Skills:

• Application support by following the sun model.
• Support the Sophis & GED Suits of applications for Front office, Back-office user issues and End of the day process.
• Provide support to EQUITY Desk and related Risk platform.
• Trade life cycle support from booking, Pricing, Rate Curves, and yield curves analysis.
• Technical, Batch and End of the day reporting support.
• Hands on P&L and risk analysis
• Support Market data process and trade life cycle.
• User access rights and access provision
• Debugging and issue investigation
• Var/Risk matrices analysis and resolve them in timely manner.

Requirements

• Good knowledge Java, SQL queries and Data base (Oracle, SQL, Mongo, and PostgreSQL)
• Good knowledge in Global Equity Derivative business and Capital market.
• Knowledge on Autosys scheduling
• Unix, PowerShell, and scripting knowledge
• Hands on ITIL Process: Incident, Problem and Change Management
• ITRS, Dynatrace and Splunk monitoring tools knowledge will be an added advantage.
• Knowledge of FIX STP flow from leading ECN providers like Apama.
• Proficient in building P&L reports for trader's Risk and finance systems.
• Strong oral and written communication.
• Shift work on a rotational basis - 7am to 4pm and 10am to 7pm SGT.
• On demand weekend support as required on a rotational basis
• Engineering or Computer Science degree will be preferred.

Reporting

• Responsible for ensuring Manager is kept current and apprised of all relevant risk management and control issues.
• Responsible for ensuring a high level of communication and transparency with Manager.
• Responsible for escalating any operational issues to the Manager.

Who We Are

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.