Junior Financial Operator(Fintech)

Training Provided | Day Shifts |Singapore

Job description

We are:

Zota is a payment gateway technology hub, serving as aone-stop-shop for online businesses, enabling them to accept payments fromanyone, anywhere. We are connected to over 1000 financial institutionsworldwide, allowing us to centralize a range of global and local paymentmethods, on one payment page.

What will you be doing?

Support of the daily operations.

• Manage and adjust inbound and outbound volume processing.
• Collaborate with team members and other departments to support banking operations.
• Communicate with Service Providers regarding daily operation workflow and service-related issues.
• Monitor and handle incoming messages, notifications, and updates from Service Providers across various platforms.
• Forming and allocating daily tasks per specific region as per the internal schedule.

Fund Management

• Internal balances monitoring and adjustments, including forecasting & execution of Settlement amounts and other balance adjustments (currency conversion-related operations, Internal Transfers, etc)
• Collection, Recording, and Assessment of Exchange Rates.

Record Keeping

• Update and maintain records of fund management activities and fees, prices, closing balances, and P&L data.
• Preparation & Provisions of banking Invoices.
• Account Ownership Responsibilities of Service Providers:
• Communicate on workflow, Fees, and Operation-related issues.
• Prepare and deliver performance evaluation feedback through communication channels or calls.
• Ensure timely reconciliation of balances and transactions.
  
  Other responsibilities related to the role:
• Participate in company-organized trainings, workshops, and trips.
• Develop guides for executing operations, settlements, and back-office manuals.
• Handle occasional ad-hoc tasks assigned by the manager within the role's scope.

Jobrequirements

• Valid working visa/Singapore citizenship- a must
• Good level of spoken & written English- a must
• Knowledge of MS Excel, Word, G-Suite;
• Attention to detail, strong organizational & time management skills.
• Ability to work in a fast-paced environment.
• Ability to work within a cross-cultural working environment.
• Commitment to 'Constant improvement' via learning and adapting to new protocols & guides.

A few of our office benefits & perks:

• Office snacks
• Median bonuses
• Company trips
  plus much more!