• Role: Head of Operations & Production
• Industry: Personalize Fine Jewellery Gifts & Medal Craftsmanship
• Working Days: 5 Days Per Week
• Working Location at Loyang Way, Singapore [ East ]
• Basic Salary: $5,000 - $$8,000 + Bonus

Requirement: [ Must fulfill all 3 Requirements ]

1. Prior experience in a Managerial Role for at Least 2 Years or least 5 Years Working Experience.
2. Must Familiar with Medalist and Fine Jewelry Production
3. Possess Minimum Diploma / Degree in Operations Management, Supply-chain Management or Production.

Job Scope & Responsibility:

(1) Manage Production Operations

• Liaise with Operations Executives to manage daily production planning and scheduling, ensuring that the timeline set is achievable and met
• Oversee and manage the entire production process of creating company Products, from raw materials to finished goods (I.e. Supply Chain, QC, Resources Allocation, Delivery/Shipment)
• Focus on all aspects of the production process, ensuring seamless coordination between departments.
• Present clear, visible, accurate, and updated information on the various stages of work orders
• Manage the implementation and conduct of trials for new product manufacturing processes
• Implement proactive maintenance strategies. To be overall-in-charge in ensuring all equipment in the factory is well maintained
• Implement sustainable manufacturing practices. Explore measures to save costs while not compromising on production quality and timeliness
• Manage operating finances and resources
• Manage organisational supply chain and logistics processes
• Plan cost estimates for products. Provide weekly production costing forecasts/updates to the Management
• Be accountable and responsible for any OT Costing
• Oversee the retrieval, distribution and inventory management of precious metals/stones

(2) Conform To Management System Requirements

• Develop quality management systems for manufacturing and business operations
• Oversee manufacturing functions for compliance with workplace safety and health standards
• Ensure all safety standards are met to keep an accident-free environment
• Manage compliance with corporate governance policies and legislative requirements
• Ensure compliance to ISO9001 standards for all manufacturing functions.

(3) Contribute To Continuous Improvement

• Develop quality management systems for manufacturing and business operations
• Utilise advanced planning and scheduling software to create dynamic production schedules.
• Implement root cause analysis methodologies to investigate quality incidents.
• Employ lean production techniques such as single-piece flow and kanban systems.
• Deploy statistical process control techniques like control charts and process capability analysis.
• Implement visual management tools such as Andon boards and production dashboards.
• Conduct supplier scorecard assessments based on metrics such as on-time delivery and defect rates.
• Compile and update standard operating procedures (SOPs) in existing folders.
• Oversee manufacturing functions for compliance with workplace safety and health standards
• Continuously identify current work processes to be improved. Suggest and implement changes to better current work processes
• Implement good 5S practices.
• Create a risk register that catalogues potential hazards and conduct regular safety audits.

(4) Influence Organisational Development & Strategy

• Communicate regularly with upper management regarding production issues and achievements.
• Contribute to business analytics to facilitate data gathering and decision-making
• Utilize advanced manufacturing technologies such as industrial robotics and machine learning algorithms.
• Manage industrial relations with stakeholders
• Establish a balance between increased productivity and reduced manufacturing costs.
• Spearhead any strategic meetings for the Production team
• Set productivity goals and KPIs for each manufacturing team.

(5) Lead & Support the Production Team

• Monitor team performance and lead to achieve production goals and KPIs.
• Provide ongoing training and coaching.
• Develop Supervisors' capabilities through coaching, mentoring, and training initiatives.
• Conduct regular performance reviews and employee feedback sessions.

#SCR-carson-cheong

⭕ Cheong Kar Chun ⭕ Team Manager ⭕ R1980386

⭕ The Supreme HR Advisory ⭕ 14C7279