Managed quality and food safety operations within the Central Kitchen to ensure consistent and compliant product output.

Ensured all products adhered to internal quality standards as well as applicable regulatory and statutory requirements.

Developed, reviewed, and maintained food safety and quality assurance policies, procedures, and documentation.

Carried out regular inspections, hygiene checks, and internal audits to maintain high quality standards.

Evaluated and improved existing quality control processes to enhance efficiency and effectiveness.

Investigated quality-related customer complaints, identified root causes, and implemented corrective and preventive actions.

Ensured production processes complied with approved QA specifications and control measures.

Monitored adherence to standard operating procedures (SOPs) across all production activities.

Tracked and analysed product quality performance to ensure consistency and continuous improvement.

Ensured full compliance with HACCP requirements and AVA/NEA food safety regulations.

Supervised and coordinated QA team activities, providing guidance, training, and support.

Supported product development and process improvement initiatives, including R&D testing and sensory evaluations.

Assisted in the development of new products and production methods to improve quality and efficiency.

Performed other ad-hoc quality and operational tasks as directed by senior management.

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Wecruit Pte Ltd

EA License No: 20C0270