Oversaw food quality and safety operations at the Central Kitchen to ensure consistent product standards.

Ensured all food products met internal quality benchmarks and complied with relevant regulatory requirements.

Established, reviewed, and updated quality assurance and food safety policies, procedures, and guidelines.

Conducted routine inspections and internal audits to uphold high quality and hygiene standards.

Continuously reviewed and enhanced quality control systems and processes.

Investigated customer feedback and complaints related to product quality and implemented corrective actions.

Verified that production activities followed approved QA protocols and specifications.

Enforced compliance with standard operating procedures (SOPs) across all operational areas.

Monitored product quality performance to ensure consistency and reliability.

Ensured full compliance with HACCP standards and AVA/NEA regulations.

Led and coordinated quality assurance activities, providing guidance and supervision to QA team members.

Supported product and process development, including R&D trials, food tastings, and process optimization.

Assisted in research and development initiatives for new product launches and production improvements.

Performed additional duties as assigned by the Chief QA Officer or Management.

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Wecruit Pte Ltd

EA License No: 20C0270