Quality Assurance & Control Manager
BIG SAILING INTERNATIONAL PTE. LTD.
18 days ago
Posted date18 days ago
N/A
Minimum levelN/A
ProductionJob category
ProductionJob Responsibilities
Job Requirements
- Lead and manage all quality assurance activities within the warehouse, including inbound inspection, storage quality control, stock rotation, and outbound product quality checks.
- Supervise and validate the inspection of incoming FMCG goods, ensuring products meet specification, freshness, packaging integrity, and safety standards.
- Implement regular warehouse quality audits, including temperature monitoring, FEFO/FIFO adherence, contamination control, and early detection of product deterioration or damage.
- Verify the quality and accuracy of products during picking, sorting, and dispatch to ensure all outbound orders meet company and customer requirements.
- Lead investigations for product defects, storage-related issues, and batch traceability problems. Drive root-cause analysis (RCA), corrective actions (CA), and preventive measures (PCA) to minimize quality risks.
- Collaborate with suppliers, procurement, logistics partners, and QA teams to manage product specifications, quality disputes, and returns.
- Develop, review, and enhance QA SOPs, inspection standards, and warehouse quality workflows to improve operational efficiency and compliance.
- Ensure warehouse operations comply with relevant food safety, FMCG regulatory standards, and internal quality policies (e.g., HACCP, ISO22000, SS590 where applicable).
- Work closely with warehouse operations, production, supply chain, and logistics teams to strengthen end-to-end quality management.
- Lead QA inspectors and warehouse quality staff. Provide training on quality standards, product handling, food safety, storage requirements, and hygiene practices.
- Prepare quality reports, audit findings, and incident summaries for management review. Maintain accurate QC records, batch traceability logs, and inspection documentation.
Job Requirements
- Bachelor's degree in Food Science, Food Safety, Biology, Supply Chain, or related fields. Candidates with strong FMCG warehouse experience may be considered.
- Minimum 5 years of QA/QC experience in FMCG, food distribution, warehouse operations, or cold-chain environments.
- Strong understanding of warehouse quality processes, FEFO/FIFO, product handling, and storage conditions.
- Experience managing fresh food, chilled, or ambient FMCG products is an advantage.
- Knowledge of food safety standards such as HACCP, ISO22000, SS590, or equivalent.
- Proficient in quality inspections, SOP development, RCA, and corrective/preventive actions.
- Familiarity with warehouse systems (WMS), quality documentation, and traceability requirements.
- Strong leadership, communication, and team-management skills.
- High attention to detail, strong problem-solving ability, and a sense of ownership.
- Ability to work in fast-paced FMCG warehouse environments with high volume and tight timelines.
JOB SUMMARY
Quality Assurance & Control Manager
BIG SAILING INTERNATIONAL PTE. LTD.
Singapore
18 days ago
N/A
Full-time
Quality Assurance & Control Manager