Role Summary

The incumbent is responsible for designing, implementing, and managing quality control systems to ensure that production processes adhere to established quality standards.

Role Responsibilities

• Conduct regular audits of manufacturing or service processes to ensure compliance with company and industry standards.

• Monitor critical process parameters and ensure they are maintained within specified limits.

• Develop and maintain process documentation, including standard operating procedures (SOPs), work instructions, and quality control plans.

• Ensure compliance with industry regulations and customer specifications.

• Collaborate with regulatory bodies for process validation and certification.

• Investigate product or process non-conformities and perform root cause analysis to identify underlying issues.

• Implement corrective and preventive actions (CAPAs) to address defects or process inefficiencies.

• Collaborate with teams to develop solutions and prevent recurrence of quality issues

• Collect and analyze quality data from various stages of the process.

• Prepare reports on quality performance metrics, including defect rates, process capability (CP, CPK), and trends.

• Present findings and recommendations to management for continuous improvement.

• Drive continuous improvement initiatives using methodologies such as Lean, Six Sigma, and Total Quality Management (TQM).

• Work with cross-functional teams to streamline processes and reduce variability, waste, and inefficiencies.

• Lead or participate in quality improvement projects to enhance process stability and product consistency.

• Provide training to production and engineering teams on quality standards, procedures, and problem-solving techniques.

• Develop and promote quality awareness across the organization.

Role Requirements

• Bachelor's Degree in Engineering, Quality Assurance, or a related field

• 3 - 5 years of experience in a quality assurance or process engineering role, preferably in manufacturing or production environments

• Certification in Quality Assurance (e.g., Six Sigma Green Belt, Certified Quality Engineer (CQE), ISO 9001 Auditor) is a plus

• Proficient in statistical process control (SPC), Root Cause Analysis (RCA), and Corrective / Preventive Action (CAPA) systems

• Experience with Quality Management Systems (QMS) such as ISO 9001 or equivalent