Production & Operations Coordinator

Location: Ang Mo Kio Industrial Park 2

Industry: Surface Treatment / Precision Engineering

About the Role

We are seeking a motivated and detail-oriented individual to join our team as a Production & Operations Coordinator.

This position serves as the key link between management, production, quality control, and customers - ensuring seamless communication, accurate job tracking, and timely order fulfilment.

The ideal candidate is organised, proactive, and enjoys coordinating across teams in a dynamic, fast-paced environment. While prior experience in manufacturing or surface treatment is not required, a willingness to learn the basics of chemistry and production processes will be beneficial. Comprehensive on-the-job training will be provided.

Key Responsibilities

Coordination & Communication

• Act as the primary liaison between the General Manager, Production, and Quality teams.

• Communicate job priorities, track schedules, and ensure smooth information flow.

• Coordinate with customers on job status, delivery timelines, and documentation requirements.

• Support management in planning production workload and resolving scheduling issues.

Operations Support

• Receive and verify incoming job orders and related documents.

• Prepare job travellers, update production tracking systems, and monitor work-in-progress (WIP).

• Ensure accurate preparation of delivery orders, treatment certificates, and shipment documents.

• Assist in maintaining an organised workflow and proper job documentation.

Quality & Process Support

• Liaise with QC to ensure inspection results and certifications are properly recorded.

• Support coordination of rework, special processing, or customer feedback.

• Learn the fundamentals of surface treatment processes (e.g. anodising, electroless nickel plating, passivation, chromate conversion) to better understand production requirements.

Requirements

• Diploma in Business, Operations Management, or Science (basic chemistry knowledge is an advantage).

• Strong communication and coordination skills, with attention to detail.

• Organised and able to manage multiple priorities independently.

• Comfortable working in both office and production environments.

• Proficient in Microsoft Excel and basic data entry; experience with production tracking systems is a plus.

• Positive attitude, willingness to learn, and a hands-on approach to teamwork.