Job Purpose

To coordinate production and technical services at the Centre in alignment with corporate policies and guidelines, with the aim of delivering world-class arts programming supported by efficient and effective backstage operations

Duties and Responsibilities

1. Client Liaison

• Serve as the primary point of contact for clients regarding technical and staffing requirements.

• Coordinate and schedule production and technical activities across venues.

• Liaise with front-of-house teams to ensure seamless performance execution.

• Interpret and communicate technical plans to relevant departments and input details into the venue management system.

• Provide timely cost estimates for internal and external clients, revise as necessary, and ensure accurate invoicing and verification post-event.

2. Policies and Procedures for division

• Assist in developing and implementing of departmental policies and standard operating procedures

3. Production and Technical Coordination

• Oversee production and technical operations to ensure smooth backstage workflows through effective resource scheduling.

• Advise clients on enhancing production value within established parameters.

• Uphold production standards as defined by the Technical Production Department.

4. Production Database Management

• Maintain and share database of creative professionals, backstage personnel, and suppliers.

5. Staff Scheduling and Deployment

• To provide production schedules and manpower plans based on technical requirements using EBMS.

• Recruit and supervise casual stage managers and contract staff as needed.

• Support the Technical & Production Manager in the effective deployment and management of technical staff.

6. Occupational Health and Safety

• Ensure a safe working environment across all stage and backstage areas.

• Enforce the use of appropriate PPE for technical crew and visiting personnel.

• Conduct regular safety inspections and address any hazards promptly.

7. Ancillary functions

• To coordinate and event manage ancillary venues or events.

• Assist in technical induction training courses.

8. To carry out and assume any other duties and responsibilities as and when assigned by senior management.

Qualifications

1. Educational qualifications

• Tertiary qualification in Technical Theatre, Stage Management, or equivalent professional experience.

2. Training

• Certification in First Aid and Fire Safety/Fire Fighting is an advantage.

• Basic knowledge in stage craft, stage lighting and stage audio.

• Computer literate.

3. Experience

• Minimum 5-year experience in the Technical Theatre, Live Entertainment industry or related field.

4. Specific skills required

• Strong team leadership and collaboration abilities.

• Excellent written and verbal communication skills; proficiency in additional languages is a plus.

• Good interpersonal and client service skills.

• Basic accounting knowledge is beneficial.

• Familiarity with the arts industry and theatre production processes.

• Proactive and methodical approach to problem-solving.

• Commitment to continuous learning and professional development.

• Willingness and comfortable in conducting training for production personnel.