Customer Service Agent, Assistant #HYL
Job post no longer accepts applications
6 months ago
Posted date6 months ago
Entry / JuniorMinimum level
Entry / JuniorR1331820
EA Personal Registration No.R1331820
Contract: 3 months contract to perm
Location: Gul Circle
Working Hours: Mon-Fri 8.30am-6pm, Alt Sat 8.30am-12.30pm
Pay: 2-2.4k
Job Scope
- Perform order processing operations in compliance to rating principles as well as operator variations
- Perform documentation for order processing activities
- Perform stock transfer / system transaction in WMS
- Monitor cargo handling schedules to ensure timelines are complied with
- Perform system receipt of cargo
- Validate documentation and escalate non-conformities
- Identify operational shortfall and escalate
- Perform continuous improvement activities
- Propose practical performance improvement solutions
- Manage appropriate mitigating actions / plans to manage lapses in delivery of logistics services
- Prepare reports for customers and operations
- Perform billing process
- Communicate requirements and activities to stakeholders
- Work with allocated resources to ensure service delivery
- Identify and escalate risk factors that impact efficiency
- Operate systems, technology and electronic tools deployed (e.g. SAP, WMS & etc.)
- Work with team members to support technology projects
Job requirements
- Admin experience
Interested candidates, do submit your resume in Word document to: biopharma@recruitexpress.com.sg
Whatsapp https://wa.me/6587514779
Jocelyn Chan
Recruit Express Pte Ltd (Healthcare & Lifescience)
Company EA Licence number : 99C4599
Personnel EA License: R1331820
JOB SUMMARY
Customer Service Agent, Assistant #HYL
Singapore
6 months ago
Entry / Junior
Full-time